Data privacy


1. What information do we collect?

The information you give us:

When you register
When you purchase an item
When you enter information on certain pages of the site or contact us by phone or email.
Transaction details, purchase history, and items saved in your shopping cart
Payment methods and billing and shipping details
Other information we may ask you for in connection with promotional offers or other marketing activities.

More specifically, this may include your title, first and last name, company, postal address, country, landline and/or mobile phone number, fax number, or email address.

Information we collect using cookies and other tracking technologies, such as information about the device you are using, your IP address, usage data, and location data.

 

Information we receive from other sources, for example, when someone buys you a gift on our site or received from partners with whom we collaborate in order to offer you services or advertisers, about your interactions with them. This may include your name, location, age, consumption habits, user-generated content (such as a blog or social media posts), your social media username, or other information on your profile (such as the number of followers), in each case in full compliance with the law. We rely on the legal basis for processing (e.g., the consent you give to third parties) to process this information. Please refer to the privacy statements of each third-party website you interact with for more details on their processing conditions.

Roseraie BARTH participates in and complies with all of the Specifications and Policies of the IAB Europe Transparency & Consent Framework. [He/She] uses Consent Management Platform No. 92.

You can change your choices at any time by clicking here.

 

2. What do we do with your information?

We use the information you provide to:

  • Process each order you place and ensure that you enjoy using our services. The personal information you provide when registering or placing an order will only be used for the purpose of processing those orders. We will not use this data for marketing or other purposes unless you give us your consent.
  • Provide customer service and support and respond to your requests and inquiries.
  • To let you know that it's your lucky day and that you've won a contest or sweepstakes (or to confirm your participation in upcoming contests or events).
  • To prevent and protect you from fraud.
  • To allow our experts to perform data analysis to help us improve our services and ads, including showing you our ads when you browse the Internet. We also anonymize and compile personal information (so that it does not identify you) and use it for purposes including testing our computer systems, research, data analysis, improving our website and app, and developing new products and services
  • To keep you informed of our latest announcements or send you marketing information about us or our products. If you wish to change your communication preferences or be removed from our distribution list, please contact us.

We use the information we collect to:

Administer our site and improve your browsing experience, including by providing you with tailored content.
Defend our property rights and protect the rights and interests of our customers and users.
As part of our efforts to ensure the security of our site.

We use the information we receive from other sources to combine with the information you give us and the information we collect about you for the purposes mentioned above (depending on the type of information we receive). These are companies you have approved, such as social networking sites.

In accordance with the law, we will only retain your personal information for the period necessary to fulfill the purpose for which it was provided:

  • For requests made via our contact form, your data will be deleted after your request has been processed.
  • For an order placed on our website, we will retain your data for a period of 5 years from the date of the last order, in order to facilitate your browsing experience on our website.
  • In the context of a newsletter subscription, we retain your data indefinitely unless you request its deletion.

We periodically review this data to ensure that it is still necessary for us to retain it. If reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information, as necessary, even after you have closed your account or it is no longer needed to provide services to you.

 

3. How do we share your information?

We may share your personal information with our affiliates and with reputable service providers who help us manage our business and improve our services and your customer experience, including in areas such as warehousing and delivery, credit card and data processing, marketing and advertising, IT hosting, and market research. To ensure the security of your transactions and to prevent or detect fraudulent transactions, we may also share your information with our fraud detection partner. We will not sell or distribute your personal data unless we have your permission or are required to do so by law.

Rest assured that we will only disclose your information for the specific purposes mentioned in 2 and that we take care to ensure the security of your data. These third-party companies are required to process your personal data only in accordance with our strict instructions and when they can offer appropriate technical and organizational measures to protect it. We may also disclose your personal information if necessary to protect the security and integrity of our site in accordance with the law, in the event that we sell or transfer all or part of our business or assets to a third party, or if required or permitted by law.

 

4. Sharing information abroad

We may transfer your personal information to service providers located in countries other than the one in which you live (only if necessary to achieve the purposes set out in 2. But don't worry, we will take appropriate measures to ensure an adequate level of protection, using at least the standards defined within the EEA. Regardless of where you live, your data will be processed in accordance with the provisions of this privacy policy and as required by law.

 

5. Data security

We take technical and organizational measures to protect your data as comprehensively as possible. In addition to our employees' commitment to confidentiality and the careful selection and monitoring of our service providers, who are required to comply with high security standards for the protection of your personal data, we also secure our operating environment appropriately.

In order to protect your data from unwanted access, we use data encryption. The data collected on this website is transmitted between your computer and our server and vice versa via the Internet using a 256-bit TLS (Transport Layer Security) encryption protocol. However, we will not use encryption if you only provide us with generally accessible information. In order to secure the transmission of sensitive data, such as bank and credit card information, and to protect data from misuse, we use a data encryption protocol in transit (SSL, Secure Socket Layer).

 

6. Your rights

As a valued user of our site, you have the right to request details of the personal information we hold about you and the reason for processing it (you can check in 2 the legal basis on which we rely to process your information). You have the right to object to this processing if you wish, but please remember that if you object, this may affect our ability to perform the above tasks in your interest. In addition, you have the right to request the correction of inaccurate data and the deletion of data that is inappropriate or no longer necessary.

If you wish to exercise any of your statutory rights, please send your request to contact@roseraiebarth.com

Your request will be reviewed by our Data Protection Officer. A response to your request will be provided in writing within a reasonable time (usually one month, but we may notify you that we need more time to process your request). We expect our procedures to handle your requests fairly and promptly.

 

7. Contact us

Our company name is Roseraie BARTH, société par actions simplifiée, inscrite au RCS de Strasbourg sous le numéro TI 510066590 – NR DE Gestion 2013 B 2152, et siège social 4 rue des Prés. N° de TVA intra-communautaire: FR47510066590.

Notre numéro de téléphone est +33 (0)3 88 71 40 51. Notre responsable légal est SCHNEIDER denis. Le site est hébergé par OVH SAS, 2 rue Kellermann 59100 Roubaix / France.

Vous pouvez contacter notre Responsable de la protection des données à Roseraie BARTH  4 rue des Prés 67400 LOCHWILLER

If you no longer wish to receive marketing information from us, simply follow the “Unsubscribe” link in the email we sent you or reply “stop” if we contacted you by text message. Please note that even if you unsubscribe, we may continue to send you information relating to any account or business relationship you still have with us (e.g., a request you made by email). If you wish to delete your account information, exercise any of your statutory rights, or if you have any comments, questions, or complaints about the collection or use of your personal information, please send your request to contact@roseraiebarth.com. 

 

8. Applicable law on data protection

Any personal information you may be required to provide to Roseraie BARTH is subject to the provisions of Law No. 78-17 on Information Technology and Civil Liberties of January 6, 1978, amended by the law of August 6, 2004, and the General Data Protection Regulation.

 

9. Changes to our privacy policy

Our privacy policy is reviewed regularly. This privacy policy was last updated on May 25, 2018, and the version number is 1.